Introduction & Commitment to Data Privacy
Thank you for choosing to be part of our community at Hidmona Money Transfer (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your fundamental right to privacy under Swiss and international law.
When you visit our website https://hidmona.ch/ (the "Website"), and more generally, use any of our online and offline remittance services, we appreciate that you are trusting us with your personal data. We take your privacy very seriously.
What Information Do We Collect?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register an account, initiate a transfer order, participate in compliance verification, or contact customer support.
This includes: Full legal names, official identification documents (passport, Swiss ID card, residence permit), phone numbers, email addresses, residential mailing addresses, birthdate, payment and bank account details, and transaction histories.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us promptly of any changes.
Information Automatically Collected
When you browse or interact with the Website and mobile app, our servers automatically log technical diagnostics: IP address, browser type and operating system, referring URLs, device identifiers, date/time stamps, security logs, and transaction telemetry. This information is primarily needed to maintain platform security, detect fraud, and ensure operational resilience.
Information Collected from Other Sources
To comply with statutory Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations, we verify data against government databases, sanction lists (SECO, UN, OFAC), credit reference registries, and joint identity verification providers.
How Do We Use Your Information?
We use the collected information for specific, lawful purposes including:
Will Your Information Be Shared With Anyone?
We may share information in the following strictly controlled scenarios:
- Payout Partners & Correspondent Banks: Necessary recipient details are transmitted to destination financial institutions to disburse your funds.
- Legal & Regulatory Authorities: We disclose data when mandated under Swiss or international law, court subpoenas, or law enforcement warrants.
- Contracted Processors: Rigorously audited cloud infrastructure, SMS dispatchers, and KYC verification vendors bound by Data Processing Agreements.
Cookies and Other Tracking Technologies
We use essential security cookies and anonymous analytical cookies to authenticate active user sessions, prevent cross-site request forgery, and remember user preferences. You can adjust your browser settings to reject non-essential cookies at any time.
Google Maps Integration
Our website utilizes Google Maps APIs on the Office Locations page to help customers locate our physical branches in Switzerland. Your use of Google Maps is subject to the Google Terms of Service and Privacy Policy.
How Long Do We Keep Your Information?
We retain your personal data for as long as necessary to fulfill the purposes set out in this notice or as required by Swiss banking and financial accounting law. Under Swiss commercial and AML retention requirements, financial records are stored for up to sixty (60) months following the termination of an account.
Upon the expiration of the retention window, data is either permanently deleted or rendered irreversibly anonymous.
How Do We Keep Your Information Safe?
We employ enterprise-grade technical and organizational security measures, including 256-bit TLS data-in-transit encryption, AES encrypted databases at rest, strict two-factor staff authentication, and regular third-party vulnerability assessments.
Do We Collect Information From Minors?
Our remittance services are strictly intended for individuals aged 18 and older. We do not knowingly solicit or collect data from minors. Any discovered account belonging to a minor will be terminated immediately and data expunged.
What Are Your Privacy Rights?
Under the Swiss Data Protection Act and GDPR, you have the right to:
- ✓ Request a copy of all personal data held about you
- ✓ Correct inaccurate or incomplete records
- ✓ Request deletion or restriction of processing
- ✓ Withdraw consent at any time without penalty
Swiss residents may contact the Federal Data Protection and Information Commissioner (EDOEB) at edoeb.admin.ch.
Controls for Do-Not-Track Features
While no universal industry standard for DNT browser signals has been finalized, we respect your privacy and honor cookie preferences configured in your device or browser settings.
Do California Residents Have Specific Privacy Rights?
Under the California "Shine the Light" law, eligible residents may inquire once annually about any categories of personal information shared with third parties for direct marketing. Hidmona does not share data for third-party marketing.
Do We Make Updates to This Notice?
We may update this privacy notice periodically to reflect changing regulatory requirements. Material revisions will be highlighted prominently on our website or communicated directly via email.
How Can You Contact Us About This Notice?
For questions or comments regarding this notice, or to exercise your statutory privacy rights, contact our Data Protection Officer: